Welcome to our FAQ page, where you'll find answers to some of our more frequently asked questions:
ParvoBuster® Viral Smack-Down Kit
- Are The Products In The ParvoBuster® Viral Smack-Down Kit Safe?
Yes, we operate a Drug-Free Zone, which means no toxic chemicals with their plethora of side-effects.
- Are These Products Prescription Medicines?
No, the products in the ParvoBuster® Viral Smack-Down Kit are all organic and chemical-free, and contain no artificial preservatives, no artificial colorings, and no synthesized compounds.
They are classed as herbal supplements (for pets) and are not considered drugs, and are therefore not regulated by the Food and Drug Agency (FDA) 1.
Herbal supplements are a type of dietary supplement that contains herbs, either singly or in mixtures. An herb (also called a botanical) is a plant or plant part used for its scent, flavor, and/or therapeutic properties.
Dietary supplements were defined in a law passed by US Congress in 1994. A dietary supplement must meet all of the following conditions: 2
- It is a product (other than tobacco) intended to supplement the diet, which contains one or more of the following: vitamins; minerals; herbs or other botanicals; amino acids; or any combination of the above ingredients.
- It is intended to be taken in tablet, capsule, powder, softgel, gelcap, or liquid form.
- It is not represented for use as a conventional food or as a sole item of a meal or the diet.
- It is labeled as being a dietary supplement.
- How Much Of Your Products Do I Need?
A single ParvoBuster® Viral Smack-Down Kit can treat anywhere from 3 - 50 dogs.
However, the amount you will need varies on how many dogs you have, their weights, and whether they have Parvo or not, as well as several other factors, which is why we created our unique Product Selector tool that will tell you exactly which products you need, and how many of them, for your particular situation.
- What Is Parvo?
Parvo, sometimes known as Canine Parvovirus, is a viral disease that affects the intestinal tract and immune system.
You can read more about this potentially deadly virus by downloading our free book, Parvo Treatment 101.
- Are Any Of My Other Pets In Danger?
Although some people will say this isn't true, cats can get Feline Distemper (aka Feline Parvo or Feline Panleukopenia) from dogs that have Canine Parvo (particularly the 2c strain).
Some wild animals (e.g. coyotes, raccoons) can carry the Parvo virus, without necessarily showing symptoms themselves.
While there is a human strain of Parvo, it's not the same and can't be contracted from dogs that have Canine Parvo, and the symptoms are very different - it rarely does little more than produce a rash.
- Are Some Breeds More Susceptible Than Others?
For some reason, Doberman Pinschers, German Shepherds, Pit Bulls, Labrador Retrievers and Rottweilers, as well as other black and tan breeds seem to be particularly prone to Parvo, and seem to succumb to it faster and with a lower chance of recovery than any other breed.
Conversely, Toy Poodles and Cockers appear to be at a reduced risk of contracting this disease (**).
It is important to remember, however, that any breed can get Parvovirus, so be sure to keep your dog's vaccinations up to date.
** Breed information from The Merck Veterinary Manual, 8th ed.
- How Can Parvo Be Treated?
There are two basic options - taking your dog to the vet, or treating him at home.
If you take your dog to the vet, he will typically be kept in for a day or two, left on a drip to prevent further dehydration, which is what kills most dogs that contract this virus, and given antibiotics. This treatment is not guaranteed to work - it largely depends on how quickly your dog is treated after being diagnosed, as the Parvo virus get to its deadly work very quickly once the incubation period is over.
The cost of this treatment is likely to be in the hundreds or even thousands of dollars, for each dog, so if you have more than one dog and several or all of them come down with Parvo, then you can multiply this cost several fold. Also, don't forget that your dog will be in an unfamiliar environment during this treatment, which will create additional stress (for both you and your dog).
The second option is to treat your dog at home, yourself. Here, you will be able to be with your pet throughout the treatment, providing the love and attention he needs.
In terms of a solution for the Parvo itself, we recommend our ParvoBuster® Viral Smack-Down Kit, which includes safe and all-natural solutions that have a high success rate when used to treat Parvo. And because they're very concentrated formulae, our standard 4oz. bottles can treat anywhere from 3 - 50 dogs; however, this will vary based on your dogs' weights and the condition of their health, so we recommend you use our Product Selector to get a personalised quote.
- How Much Does It Cost To Treat Parvo?
If you take your dog to the vet's, then you can expect to pay around $100 for a Parvo test, but then your bill to have your dog treated can be anywhere from a $500 to over $12,000 - per dog. This is because your dog may have to stay at the vet's for a night or two, which doesn't come cheap, and then there will be the cost of any medicines, IV drips, etc.
However, if you treat your dog using our , your cost will be substantially less. These two 4oz. bottles, including overnight shipping, will typically cost $200.00 (or less) and contain enough to treat anywhere from 3 - 50 dogs, depending on their weights.
Refunds & Returns
- Do You Have A Returns Policy?
Yes, we do, although we are unable to accept returned packages back or issue refunds - all sales are final. Please visit our Returns Policy page for more details.
- Do You Ship Outside Of The Continental USA?
Yes, we ship to 220 countries and territories worldwide, and you will be able to find out the cost of shipping once you place a product in the shopping cart.
However, you have to realise and understand that every country has a Customs office and the package will end up there first, before it gets shipped to you. Now, under most circumstances, there are usually no problems, but occasionally, the packages are held up in Customs, and once that happens, we have absolutely no control over any of that. The only thing we can do is to supply additional paperwork as requested, but we cannot expedite any of those procedures.
In our experience, the countries that are most likely to have delays in Customs are Australia, Germany and Italy.
- Will You Pay For My Customs Office Fees & Charges?
No, it is your responsibility to pay any import fees levied by the Customs office in your country.
Once we ship the package and it arrives at your Customs office, we have absolutely no control over that package, nor can we exert any influence over your Customs office. They have a lot of power, they set their own policies, which can change at a moment's notice, and they can more or less do whatever they want to do in each situation.
They can even use you as fund-raising source. For example, they can, and often do, demand that you pay excessive fees in the guise of calling it a licence or a permit for herbal supplements, which they try to class as medications.
We always label our packages as "herbal supplements for pets" or "pet products", since these are clearly neither medications nor prescription drugs, so their attempt to classify them as such is incorrect. So, that is merely a way to extort extra money from individuals since they know that you probably are desperate for your package and would be willing to do whatever it takes to be able to pick it up.
This is an unfortunate situation, but it seems to be getting a lot more common. We try to do whatever we can to prevent this, but it is indeed out of our control.
Please bear in mind that all sales are final, so if you do order a package and it gets stuck at your local Customs office, and if you don't want to pay extortionate fees to get your package, it will most likely be sent back to us, but we will not be able to refund your shipping costs since we have to pay for that up-front, FedEx may charge an additional fee to return it to us, and we will not be able to refund the cost of the products either.